Solutions Engineer

permanent

Fully Remote

Only accepting applications from: United States

Act as a technical advisor to engineers, product managers, and technical leaders, guiding architectural decisions and best practices to help customers get the most out of WorkOS
Develop and maintain reusable assets, including code examples, proof of concept applications, demo environments, and demo assets
Lead the technical evaluation phase with prospects—gather requirements, assess use cases, and align on architectural fit
Present technical demos and lead technical onboarding and implementation planning sessions to ensure customer success
Collaborate with internal teams to develop deep technical knowledge of WorkOS and its roadmap
Provide structured feedback and work closely within the Developer Success and Engineering teams
Design and articulate technical solutions that solve critical business challenges for a variety of companies
Build and maintain strong technical relationships with enterprise customers, ensuring long-term integration health and expansion opportunities

Experience

3+ years in a customer-facing technical role (e.g., Solutions Engineer, Solutions Architect, Sales Engineer), ideally in a B2B SaaS or developer tools company
Fluency with software development
Proven experience supporting a technical sales process and driving successful outcomes with engineering and product stakeholders
Excellent communicator - able to explain complex concepts clearly to both technical and non-technical audiences
Strong engineering background with familiarity across web technologies, APIs, authentication protocols (OAuth, SAML), and software architecture patterns
Creative problem-solver who enjoys tackling open-ended technical challenges with curiosity and precision
Fast learner with a builder’s mindset - eager to explore new technologies and help shape product direction