Sr. Director, Salon Sales

permanent

Fully Remote

Only accepting applications from: United States

Create a powerful, trusting relationship with salon owners, stylists and employees
Act as a Sales advocate by balancing sales' needs while managing reasonable expectations from an operations perspective
Set the direction and prioritize the training of team members on products and processes
Lead by example; coach, promote, encourage and mentor the sales organization towards high performance
Partner with internal education team to develop a robust education plan for the Salon channel
Compile and analyze sales data quickly to create data-driven recommendations
Present strategies and sales recaps to business leaders
Develop the sales strategy by territory; from goal setting to post-sales
Find “unlock revenue” opportunities for salon owners
Implement & execute salon sales KPIs to open new business
Monitor account activity and growth by territory
Develop and execute pull-through strategies to increase average order sales and order frequency
Develop the strategy for execution of regional and national company-sponsored, business development and educational events with salon partners
Train Salon Sales Executives to onboard new accounts
Increase touch-points and follow ups to decrease the length of sales cycle with accounts
Host ongoing and refresher training with the sales team to increase sales efficiency
Train the Business Development Team to cold/warm call new accounts, and upsell to existing accounts
Implement and provide clear metrics around productivity and conversions within each market territory across the US
Anticipate future trends and build proactive plans for marketing, sales, and education to further maximize exposure with salon partners
Act as point of escalation for all accounts; ensuring responsiveness, white glove service and customer satisfaction

Experience

Bachelor’s degree in business marketing or similar field; advanced degree is a plus
10+ years direct sales and sales management experience with a hair or wellness brand
5+ years people management experience
Ability to travel up to 50% of the time across the US
Effective relationship-building skills and agility to leverage partnerships across the organization
Effective communicator with ability to craft and pitch strategic sales plans
Comfort and poise when working with and presenting marketing strategies to executives and notable individuals
Comfortable with ambiguity and able to work with little or no direction
Strong time management skills; ability to juggle multiple priorities and projects
Advanced Computer Skills: Google Suite and MS Office Word, Power Point, Excel, and Slack and Salesforce