Strategic Account Executive- Chicago

• Possess a deep understanding of the problems and focus areas of stakeholders, and effectively communicate the technical wins and strategic business outcomes with a PagerDuty partnership.
• Develop strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends.
• Identify long-term strategies to grow accounts by aligning with customers' big problems and objectives.
• Negotiate positive business outcomes with existing customers for PagerDuty.
• Manage and close complex, multi-product sales cycles for Fortune 500 accounts.
• Conduct consistent and effective conversations with senior-level executives to garner interest and support for new initiatives.
• Strong presentation skills verbally and visually by customizing content to internal or external audiences.
• Encourage positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision.
• Map out territory assignments, priority account targets, and work with support teams to drive an effective territory strategy.
• Utilize historical data and market trends to provide accurate forecasts to management.
• Leverage marketing, alliances, and BDR programs to develop a point of view and approach to opening new logo opportunities with a specific focus on executive-level alignment.
• Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty.
• Document key qualification details, including use case, purchase timeframes, and next steps.
• Proactively engage internal resources and partners at the right time and in the right manner to move the sales process forward.

• 12+ years field sales experience, preferably in software sales / SaaS sales.
• 6+ years of experience expanded into new areas of existing accounts.
• Strategic Account Management experience with Fortune 500 companies.
• Experience selling to C-level executives.
• Sold in a multi-product selling environment before.
• Travel expectations around 30%.

Pay range: $160K - $185K

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• Employee Stock Purchase Program
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs