Strategic Account Executive - NY, NJ

permanent
Fully Remote

Only accepting applications from: United States

  • Leading a cross-functional account team in developing and implementing detailed account plans/strategies to expand existing relationships and acquire new customers.
  • Maintaining a keen focus on identifying challenges in customers' environments and developing a business-oriented perspective that motivates them to take action.
  • Generating revenue by selling, managing, and cultivating existing client relationships, and selling to greenfield accounts.
  • Continuously connecting the dots within your account base to establish executive alignments, foster broad relationships, and engage with targeted teams and leadership.
  • Demonstrating the ability to navigate a hybrid business approach that combines a frictionless, transactional sales model with a strategic, large deal selling motion.
  • Prioritizing opportunities and coordinating with your internal team to provide exceptional customer experiences and ensure 100% satisfaction.
  • Exceeding monthly, quarterly, and annual quotas.
  • Utilizing our sales methodology and processes effectively for lead management and sales forecasting.
  • Committing to pipeline generation and conducting thorough account research.

Experience

  • At least 7 years of outside software sales experience, including 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred).
  • Able to demonstrate methodology to prospect and build pipeline independently and a demonstrated track record of hitting and exceeding sales targets.
  • Experience leading large and complex sales cycles within Global 2000 Enterprises, with the ability to understand customers’ needs and translate them into tailored solutions.
  • Strong presentation, verbal, and written communication skills.
  • Advanced knowledge around DevOps, IT Ops and Platform Engineering is preferred.
  • Familiarity with MEDDICC and Command of the Message is preferred.
  • Strong technical expertise, understanding of engineering culture, and the ability to connect with customers is preferred.
  • Bachelor's Degree or higher is preferable.

Salary and Perks

Pay range: $160K - $185K

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

About PagerDuty

PagerDuty is the central nervous system for a company’s digital operations.

PagerDuty is the central nervous system for a company’s digital operations.

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