Strategic Account Executive - Seattle, WA

• Possess a deep understanding of the problems and focus areas of stakeholders and communicate technical wins and strategic business outcomes that can be aligned with a PagerDuty partnership.
• Develop strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends.
• Identify long-term strategies to grow accounts by aligning with customer Big Problems and objectives.
• Negotiate positive business outcomes with existing customers for PagerDuty.
• Manage and close complex, multi-product sales cycles for Fortune 500 accounts.
• Conduct effective conversations with senior-level executives (SVP+) to garner interest and support for new initiatives.
• Customize content and slides for presentations to internal or external audiences, building credibility and highlighting the value of PagerDuty.
• Encourage positive conversations between existing customers and sales teams to align solutions with customer's strategic vision.
• Planning - Mapping out territory assignments, prioritizing account targets, and working with the support team to drive an effective territory strategy.
• Utilize historical data and market trends to provide accurate forecasts to management.
• Prospect - leveraging Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a focus on Executive level alignment.
• Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty.
• Document key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework).
• Proactively engage internal resources and partners to move the sales process forward throughout accounts.

• 12+ years field sales experience, preferably in software sales / SaaS sales
• 6+ years of experience expanded into new areas of existing accounts
• Strategic Account Management experience with Fortune 500 companies
• Experience selling to C-level executives
• Sold in a multi-product selling environment before
• Travel expectations around 30%
• Effective time management, complex deal management, account planning, and analytical skills
• Consistent track record of exceeding sales targets
• Self-sufficient with the ability to work independently and collaboratively
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)

Pay range: $160K - $185K

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs