Client / Account Manager

DoubleUp Agency - permanent

Canada

30 Dec

Applicants must reside in: Canada, United States

Do you have a passion for bringing order to chaos? We’d love to talk. Our fast-growing team is looking for someone who’s comfortable wearing multiple hats, and adding new ones to their hat collection on a regular basis. 

Part business development, part project manager, and part relationship expert, this role relies on a passion for collaborative problem solving to help both our clients and the team, a love for herding cats, and a finely-tuned attention to detail.

Responsibilities

  • Create, retain and grow great client relationships on key accounts.
  • Engage in prospective client calls to evaluate for opportunity and fit.
  • Gather project details, collaborate with internal stakeholders to create estimates and proposals, and negotiate contract terms.
  • Conduct ongoing account check ins, planning exercises, and reviews to ensure that our clients and team are prepared for any challenges and opportunities.
  • Champion new initiatives, uncover opportunities with existing clients, and ensure our work continually meets or exceeds our client’s expectations.
  • Manage high volume and fast paced delivery of digital marketing projects including email campaigns, brand development, social media, paid media, websites and video projects.  
  • Provide trusted counsel to our clients based on the evolving digital marketing landscape and their unique business goals – Be a true partner for our clients.

Experience

  • 2+ years of experience in a Client Partner or Account Manager role, preferably in an agency environment in digital marketing, product design or creative services.
  • Fine-tuned people skills that enable you to close deals, make a killer first impression and build long lasting relationships.
  • A keen eye for potential risk, paired with the strategy to solve problems before they impact the client.
  • Appreciation for good design, and the processes and lifecycles required to achieve it.
  • Experience working in small teams or start-up environments.

Salary and Perks

  • Competitive salary
  • Remote working opportunity

About DoubleUp Agency

We help podcasters and content creators build sustainable digital businesses.

Over the past year we've helped companies, influencers, and podcasters build millions of dollars of value.

Apply

Please send applications to hello@doubleup.agency

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