Digital Project Manager

Highrise is the UK’s leading Direct-to-Consumer (DTC) marketing agency, specialising in helping high growth businesses scale rapidly through demand generation and user centric marketing strategy.

Our culture is very important to us, at Highrise’s we are “not a traditional agency” (we know a lot of agencies say this, but it is 100% true). We aren’t interested in the toxic, micromanaging environment found in many client services businesses. We work hard to establish achievable, reasonable expectations with our clients, and work harder to offer as much flexibility for everyone to achieve those goals in their own way. A healthy work/life balance is key to our unique success, and we embody this, from the founders down.

We work holistically with some of the biggest and most exciting brands, spanning fashion, technology, retail, travel, and ecommerce industries. We act as a strategic extension of our clients, helping them create long term commercial roadmaps to success. This is followed by best in class tactical demand generation, creative execution and sophisticated user lifecycle modelling. The founding team of Highrise has been part of successfully scaling multiple businesses from 0 to £100m+ in annual sales. Running and scaling brands is part of our DNA.

Last year was an incredible, transformative year for the agency and we are now fully booked up with clients until we can grow our team further with talents looking for their next challenge, eager to learn more on how to market throughout the remainder of 2022, and beyond.

The Role

Last year was an incredible, transformative year for the agency and we are now fully booked up with clients until we can grow our team further with talents looking for their next challenge, eager to learn more on how to market throughout the remainder of 2022, and beyond.

We are looking for a skilled Digital Projects Manager to support our key clients, ensuring seamless integration between the agreed upon strategy, the client, and our very talented team of growth marketers.

Reporting directly to the Client Strategy Director, this role is an incredible opportunity to gain first hand experience from our talented Strategists, whilst also taking part in shaping digital marketing strategy for some of the most exciting 7 and 8 figure consumer brands of today.

You will contribute to the success of our client portfolio, ensuring that the integration between strategy & execution is kept in check and made as seamless as possible, together with ensuring that client’s queries are treated in a timely manner.

The role is client facing, so would suit someone who is great at building relationships and rapport. You will have direct access to clients via the use of Slack channels and email, as such good and efficient writing skills are a must.

Planning and coordination

• Support the Client Strategist with setting out the media strategy for the client each month and the project management of the campaign execution on Google and Facebook Ads by our media teams.
• Attend regular campaign briefing meetings with client and take detailed meeting notes for follow up.
• Responsible for updating monthly campaign roadmaps and timeline documents based on briefings.
• Proactively gather relevant information to ensure seamless execution by the media buying team as agreed with the client. These come from both the client (e.g: key dates for sales, creative input, etc.), external partners (ad copy writers, creative specialists), and the media department (budgets, KPIs, etc.).
• Ensure that agreed timelines are planned and met at all time.

Reporting

• Keep the Client Strategists informed on progress towards planned campaign activity month till date, as well as update on the status of ad hoc requests from client.
• Help Client Strategist compile weekly and monthly performance review reports, including collation of relevant campaign performance from the Media team.
• As and when requested by the Client’s Strategist, liaise with the media team to help answer specific questions on performance observed in-platform.
• Client communication
• Organisation and preparation of client meetings.
• Sending client meeting notes.
• Working with client to prepare campaign material and get sign off on the final concepts.
• Troubleshoot activities with client when certain campaign activities are blocked on their end.
• Maintain planning schedules, client folders and documents, reporting to internal teams on approaching deadlines.
• Work around tight deadlines ensuring internal resources are available in a timely manner.

• At least 2 years working in a similar role (marketing with exposure to digital at agency side); ideally working directly on ecommerce accounts or within the direct to consumer space.
• Ability to both set and work to deadlines, whilst leveraging key project management and organisational skills.
• Appetite to gain deeper understanding of key digital marketing platforms, in particular Facebook Ads and Google Ads.
• Strong Organisational skills, including ability to organise and enforce todo lists.
• Client Management skills, including active listening and proactivity.
• Reporting skills including eagerness to understand the “so what” through use of data.

• Rapid career growth. Highrise is experiencing huge growth at the minute, and clients can’t get enough of our model. Joining now puts you at a fantastic stage of the business. You’ll be exposed to a huge amount of experience and skills in a compressed space in time. For the right motivated people, Highrise has fantastic fast tracked opportunities to put yourself years ahead of the curve, if you’re ready to get your hands dirty and help shape the growth of the business.
• EMI share option scheme which provides you with the opportunity to have ‘skin in the game’.
• A fantastic culture. Highrise’s DNA is “not a traditional agency” (we know a lot of agencies say this, but it is 100% true). We aren’t interested in the toxic, micromanaging environment found in many client services businesses. We work hard to establish achievable, reasonable expectations with our clients, and work harder to offer as much flexibility for everyone to achieve those goals in their own way. A healthy work/life balance is key to our unique success, and we embody this, from the founders down.
• Incredible Creativity. Our USP to clients is a true culture of innovation and experimentation at the heart of our work. We believe autonomy and creativity will always provide the best output for our clients, and we work hard to create an environment where that’s true for all employees. We expect all employees to thrive under these conditions, and are always seeking new ways to expand and improve this area of the business.
• Flexible working hours, competitive salary, and active career development.
• Remote working location - as a result of COVID-19 we went fully remote and we are not looking to open up the office anytime soon. If you desire to work from an office environment, our team members can sign up for co-working office spaces, fully covered by the agency. We do have a central London HQ.
• Work gear — Apple or Windows, the choice is yours.