Event Manager - Registration & Tech

• Develop ticket strategy, manage registration, and oversee implementation of registration programs
• Function as a super-user, expert, and go-to resource for reporting, testing and data management for pre-event and onsite registration requirements
• Manage the onboarding, technical implementation and management of registration/ticketing platform, and mobile app
• Partner with event marketers to define metrics, develop registration and onsite management/reporting that gathers metrics from conception to reconciliation
• Organize registration on-site staffing needs in partnership with event production agency
• Provide training, oversight, and management of CX team members to ensure an exceptional customer experience
• Manage vendor/software selection, relationship management and process improvements for registration, app and meet & greets

• 5+ years of experience developing or utilizing event technology platforms, including registration/request management systems, mobile event applications, and other onsite tools
• 5+ years of experience in large scale event project management
• Experience defining program requirements and using metrics to determine improvements
• Capability to move easily between generating big ideas, and driving ongoing process improvement
• Experience working across multiple teams and disciplines
• Able to travel more than 30 days a year

Pay range: $72K - $155K

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount