Senior Technical Writer

permanent
Fully Remote

Only accepting applications from: United States

  • Own the planning, writing, and continuous improvement of highly technical documentation, including configuration, deployment, integration, and query reference content.
  • Partner directly with software engineers, product managers, and subject matter experts to extract accurate technical detail and drive timely review cycles, including setting deadlines and driving stakeholder alignment.
  • Lead documentation work tied to major platform and product initiatives.
  • Evaluate and develop content for AI consumability and discoverability, including how documentation performs in LLM-mediated search and developer evaluation contexts.
  • Apply a structured content approach to ensure documentation serves the right audience at the right stage of their journey, from evaluation through advanced use.
  • Contribute to documentation standards, style guidelines, and peer review processes across the team.
  • Serve as a senior voice in cross-functional planning, advocating for documentation requirements in the product development lifecycle.
  • Partner on piloting AI-assisted drafting tools: evaluate output quality, help define what a human must verify before publication, and help build workflows where AI assistance meaningfully improves content and reduces toil.
  • Contribute content expertise to docs replatforming initiatives by representing structured-content and authoring requirements in tooling evaluations.

Experience

  • 7+ years of technical writing experience, with a strong portfolio of developer-facing or data infrastructure documentation. Writing samples required.
  • Demonstrated ability to work autonomously in ambiguous, fast-paced environments and make sound content decisions without close supervision.
  • Experience owning documentation for complex SaaS, cloud, or data platform products.
  • Proven ability to manage SME relationships decisively, including driving review cycles and escalating blockers.
  • Proficiency with docs-as-code workflows: Git/GitHub, Markdown, and static site generators.
  • Experience with or strong interest in content architecture, structured authoring, and emerging documentation platform tooling.
  • Excellent written communication in US English.
  • Bachelor's degree in a technical field or equivalent professional experience.
  • Strong plus: familiarity with how documentation is consumed by AI systems (llms.txt, RAG-friendly chunking, MCP, AI-search visibility), or hands-on experience using LLMs in a content workflow (drafting, evaluating output quality).
  • Nice to have: basic scripting/automation exposure (Python, JavaScript, or similar).

Salary and Perks

Pay range: $120K - $150K

  • All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering.
  • Competitive pay, attractive stock grants, flexible paid time off.
  • Commitment to inclusivity and diversity.
  • Equal employment opportunities and prohibition of any discrimination.

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