Staff Software Engineer - Showcase Platform (Ruby/Rails)

• Design, develop, and maintain end-to-end Showcase solutions, primarily using Ruby on Rails.
• Define and drive technical direction for Showcase initiatives, including user experiences, experimentation surfaces, and supporting platform capabilities.
• Build and improve instrumentation, analytics, and monitoring workflows that support product-led growth experiments and help the team understand usage patterns and experience quality.
• Partner closely with Product and peer engineering teams to translate roadmap goals into scalable, well-scoped technical work.
• Use data and sound engineering judgment to improve workflows, identify friction, and ensure users have a reliable, low-friction experience throughout Showcase.
• Be a technical thought leader for the team, providing architectural and design direction and helping shape long-term engineering strategy.
• Continuously improve solution quality through code reviews, testing, and strong engineering practices.
• Set standards for excellence and help develop processes that make the team continuously more effective.
• Lead greater efforts by breaking down ambiguous problems, validating designs, mentoring engineers, and serving as a technical point of contact for stakeholders.
• Collaborate across the stack when needed, moving between UI, backend systems, data models, and internal integrations to deliver cohesive solutions.

• 10+ years building and evolving complex software products, with demonstrated success operating at the staff-level scope.
• Deep expertise in building and scaling production Ruby on Rails systems (min 5yrs), with the ability to guide architectural direction and raise the bar for the team.
• Experience working with relational data models and production databases in Rails applications.
• Proven ability to lead through ambiguity, set technical direction, influence cross-functional decisions, and move a team forward through high-impact work.
• Experience building internal and stakeholder-facing product experiences and translating business or platform needs into scalable software solutions.
• Strong product and systems thinking, with an ability to connect user experience, experimentation, reliability, and implementation details.
• Excellent communication and collaboration skills across engineering, product, design, and go-to-market stakeholder groups.
• A strong coaching mindset, with a demonstrated ability to mentor engineers, grow team capability, and support development across both technical and career domains.
• Experience with AI coding tools and workflows, with the ability to help the team adopt them effectively, responsibly, and pragmatically.
• Experience working in the CyberSecurity industry.
• Experience working with external APIs, particularly REST APIs and modern authentication and authorization flows.
• Experience designing or supporting analytics, experimentation, or product-led growth workflows.
• Experience with additional data storage or analysis technologies such as ClickHouse, Redis, ElasticSearch, or MongoDB.

Pay range: $200K - $220K

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth