JustRemote
Account Manager
Only accepting applications from: United States
- Manage the initiation of client and internal meetings, facilitate discussion, gathering of critical information with the client and producer, and timing of deliverables
- Accountable for member group escalations of claims and eligibility
- Create and maintain work stream project plans, status reporting, and documentation, including but not limited to decisions, risks, issues, and change control
- Collaborate across work streams understanding work interdependencies and the associated schedule implications
- Utilize critical thinking to assess risks proactively, prioritize issues, and work based on impact
- Communicate to stakeholders effectively and concisely
- Creatively problem solve and identify process improvements always driving towards operational excellence
- Prepare and present quarterly reports for business reviews
Experience
- 3-5 years of experience in healthcare, insurance, digital health, employer benefits, and other related industries
- Active producer license
- Superior customer service and communication skills
- Patient and professional demeanor when handling challenging clients
- Analytical, creative, and compassionate approach to problem solving
- Intellectual curiosity
- A strong and dedicated work ethic
- Growth mindset with a willingness to learn, teach, lead, and follow
- Ability to operate autonomously and adapt in fast-changing environments
- Passion for democratizing access to healthcare
- Experience with ZenDesk and Jira is a plus
Salary and Perks
- Competitive compensation and stock options
- 100% company-paid comprehensive health, vision & dental insurance for you and your dependents
- Supplemental Life, AD&D and Short-Term Disability coverage options
- Discretionary time off
- Opportunity for rapid career progression
- Relocation assistance (if relocation is required)
- 3 months of paid parental leave and flexible return to work policy (after 10 months of employment)
- Work-from-home stipend for remote employees
- Company provided lunch for in-office employees
- 401(k) account
About Angle Health
Health insurance for the modern employee
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