Creative Operations Manager

• Manage the end-to-end planning, execution, and delivery of creative projects, including digital campaigns, social content, video, and print
• Oversee resource management and capacity planning across the creative team, ensuring optimal utilization of internal and external talent
• Serve as a primary point of coordination between creative, growth, and other cross-functional teams
• Propose, implement, and document scalable workflow processes that drive efficiency and clarity
• Develop and maintain detailed project timelines, deliverables, and budgets
• Identify project risks and blockers early, and implement solutions to keep work on track
• Lead project kickoffs, creative reviews, and postmortems, ensuring clear communication and accountability throughout
• Ensure all creative output aligns with project goals, brand standards, and stakeholder expectations
• Own vendor management and contracting

• 5+ years of experience in creative operations, project management, or resource management—ideally in an agency or in-house creative environment
• Proven track record managing digital-first campaigns and deliverables, with bonus points for experience in video and print
• Proficiency in project management and collaboration tools (e.g., Monday.com, Workfront, Asana, Smartsheet, Adobe Creative Cloud, Slack, etc.)
• Analytical mindset with the ability to track performance and refine systems over time
• Strong communication and stakeholder management skills—you know how to keep everyone aligned without slowing down the work
• Deep understanding of agency-style workflows, timelines, and team dynamics
• Ability to thrive in a fast-paced, ambiguous environment with multiple stakeholders and shifting priorities
• A calm, proactive, detail-obsessed approach to managing complexity and deadlines

Pay range: $105K - $131K

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Flexible working hours
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities