Director, Revenue Cycle Management

• Own the end-to-end collections process: develop, maintain, and be held accountable for high-accuracy collections forecasts.
• Build and enforce a high-discipline collections engine from the ground up.
• Identify bottlenecks and design/implement workflows that reduce denials and shorten the AR lifecycle.
• Strategically partner with the growth teams during contract negotiation.
• Serve as the ultimate 'closer' for complex billing disputes with health plan partners.
• Act as the primary point of escalation for clients, building trust through transparency and results.
• Partner with Finance, Legal, and Ops to ensure billing strategies align with company growth.
• Drive the team’s KPIs, tracking recovery rates and payer behavior.
• Lead the team managing end-to-end customer billing processes and communications.

• 8+ years of expertise in revenue cycle management, with 2-3 years of management experience.
• Exceptional negotiation and conflict-resolution skills; experience with health plan partners.
• Deep expertise with CMS regulations and commercial payer behaviors.
• Experience with different EMR and RCM softwares, and system migration experience is a plus.
• Proven curiosity to enhance systems and processes for improved claims collections and data visibility.

Pay range: $150K - $170K

• Remote-First Company
• Unlimited PTO
• Flexible & remote location
• Healthcare Coverage (Medical, Dental, Vision)
• 401k & bonus
• Registered Dietitian Sessions