Mortgage Processor

• Own your files from submission through closing, ensuring accuracy, completeness, and speed throughout every stage of the loan process.
• Review new loan submissions for completeness and accuracy, ensuring all required documentation is received.
• Communicate proactively, mostly via telephone, with borrowers, loan officers, investors, and contractors to gather missing items and resolve conditions.
• Prepare files for underwriting by verifying income, assets, liabilities, credit, and property documentation.
• Manage your active pipeline, tracking milestones, and ensuring all timelines are met or exceeded.
• Identify potential issues early and work collaboratively to prevent delays or last-minute surprises.
• Maintain detailed notes and updates in the LOS to ensure complete visibility for all stakeholders.
• Deliver an exceptional experience for homeowners and loan officers, balancing speed with precision.
• Support continuous improvement by sharing feedback on systems, workflows, and borrower experience.

• Minimum 3+ years of mortgage processing experience.
• Willing to communicate by telephone with internal and external customers.
• Strong knowledge of Agency, Non-QM, Portfolio, FHA, VA, and renovation loan products and guidelines.
• Familiarity with loan origination systems.
• Proven ability to manage multiple files simultaneously while maintaining accuracy and compliance.
• Strong written and verbal communication skills.
• Exceptional attention to detail and organizational ability.
• Positive attitude, accountability, and a desire to work in a collaborative, fast-growing environment.

Pay range: $60K - $80K

• Competitive cash and equity compensation
• Health, retirement, and other country-specific benefits
• Flexible vacation policy