Revenue Cycle Manager

• Own the end-to-end customer billing processes and experience; manage all billing communications, ensuring a seamless process for both patients and health plans.
• Secure timely and complete reimbursements for the company by driving successful claims submissions through proactive efforts and technology enhancements.
• Follow up on claims submissions to monitor reimbursement, communicate directly with RCM partners and health plans to resolve billing matters.
• Research, analyze, and review submitted claim rejections and denials, identifying areas for correction and implementing necessary changes to improve accuracy.
• Handle and prepare insurance claims and billing reports, contributing to the month-end close processes.
• Act as the primary liaison between internal stakeholders (including finance, product, and engineering teams) and external partners, ensuring effective communication and resolution of billing issues.
• Identify pain points in processes and systems, collaboratively arrive at requirements with stakeholders, and work with Engineering to provide feedback on developed solutions.

• 3+ years of experience in medical billing, including claims submission and denials management.
• Proficiency with Google Suite and Microsoft Excel (i.e. pivot tables, v-lookups).
• A proven curiosity and interest in enhancing systems and processes for improved claims collections and data visibility.
• Strong written and verbal communication skills and comfort working with health plan partners to resolve payment issues.
• Experience working with EMR and RCM software is a plus.

Pay range: $80K - $100K

• Remote-First Company
• Unlimited PTO
• Flexible & remote location
• Healthcare Coverage (Medical, Dental, Vision)
• 401k, bonus, & stock options
• Registered Dietitian Sessions
• Wellness reimbursement