Senior Technical Program Manager

• Own intake → roadmap → launch. Stand up and continuously improve the governance, artifacts, and stage gates that move ideas into prioritized roadmap work and through delivery.
• Run the operating cadence. Lead the weekly Critical Project Review (CPR); maintain executive-ready dashboards in Jira/Confluence; surface risks, decisions, and tradeoffs early.
• Deliver cross functional programs. Orchestrate planning, dependency management, and execution across product, engineering, design, clinical, and operations through launch and post-launch.
• Harden reliability & compliance. Partner with SRE, Security, and Compliance on SLOs/SLAs, change management, release gates, HIPAA/SOC 2 controls, and incident/postmortems.
• Standardize practices. Jira/Confluence for programs; implement templates, fields, workflows, and documentation that scale.
• Measure impact. Define KPIs and tie outcomes to member/provider experience and business goals; run post-launch reviews and drive follow-ups.

• 5+ years leading large-scale technical programs (startup or high-growth preferred), with direct partnership to engineering leads and architects.
• Proven experience running executive forums (e.g., CPR), creating Jira/Confluence dashboards, and driving org-wide adoption of program practices.
• Technical fluency to discuss architecture, services, data pipelines/ML workflows, and APIs; can review RFCs and probe tradeoffs.
• Hands-on with Agile/Lean (Scrum/Kanban), dependency/risk management, and launch readiness.
• Experience in regulated environments (healthcare/digital health preferred) with HIPAA/SOC 2 awareness and audit-friendly change management.
• Bonus: exposure to AWS (incl. Step Functions), Retool, contact center tooling, or analytics/ML platforms.

Pay range: $130K - $160K

• Remote-First Company
• Unlimited PTO
• Flexible & remote location
• Healthcare Coverage (Medical, Dental, Vision)
• 401k & bonus
• Registered Dietitian Sessions
• Wellness reimbursement