Sr. Manager, Business Operations

• Design, implement and improve core operational workflows to reduce friction and drive execution speed.
• Lead cross-functional planning and execution to ensure company-wide alignment around strategic priorities.
• Partner cross-functionally with teams including Analytics, Product, Marketing, and Clinical Operations to transform insights into executable plans.
• Identify and close performance gaps across departments, leveraging data and collaboration to drive improved efficiency, revenue growth, and EBITDA margin.
• Oversee and evolve key operational frameworks such as OKRs and cross-functional initiative tracking to promote alignment and accountability.
• Support the development and scaling of internal systems, tools, and processes that enable high-performing teams and long-term growth.
• Support strategic decision-making through root-cause analysis and scenario planning.

• 7+ years of experience in business operations, strategy & operations, or consulting, with experience building, scaling, and owning operational systems and process frameworks.
• Proven ability to lead cross-functional initiatives and drive execution across diverse stakeholders.
• Strong analytical and problem-solving skills; experience using data to inform decisions and measure success.
• Exceptional communication skills with the ability to synthesize complex information for executive audiences.
• Experience managing or supporting organizational performance processes such as OKRs, KPI tracking, or strategic planning cycles.
• A passion for operational excellence and continuous improvement.

Pay range: $140K - $160K

• Remote-First Company
• Unlimited PTO
• Flexible & remote location
• Healthcare Coverage (Medical, Dental, Vision)
• 401k, bonus, & stock options
• Registered Dietitian Sessions
• Wellness reimbursement